"By taking a proactive approach to safety, we have been able to identify potential hazards and implement measures to prevent accidents from occurring. One of the key benefits of safety learning reviews is that they provide a structured framework for analysing incidents which does not solely focus on the driver/operator, but also on the systems, processes, and procedures that the driver has to work under. This transparent and positive approach to Incident Investigation has resulted in a more honest and open dialogue between the driver and investigator."
Brief: Govia Thamelink Railway approached PPWD to explore how we could facilitate a quicker pathway to enable a train driver to return to work post incident.
Solution: A flexible and confidential coaching programme that enables individuals to understand what they need to work on or change to enable a swifter return to work.
Result: The Coaching programme has returning Operator’s to work more quickly and greatly improved their contributing to the organisation’s safety culture.